In order to cancel without charge, I require 24-hour notice. I am generally more flexible with rescheduling when it comes to illness. As the students get older, they will often handle scheduling. Students need to clearly understand the cancellation policy and manage their schedules as it relates to work, sports and other activities. Having a student text me an hour before an appointment that they don’t have anything to go over and they want to cancel will generally result in a charge for that appointment.